Knowledgebase: Email
SSL certificate security warnings
Posted by Andy Williams, Last modified by Bill Williams on 07 June 2014 11:17 AM

Question: I keep getting security warnings with my email?. As I check my email (using Outlook to download my email from my website), I keep SSL certificate security warnings?


Response: This is an email client configuration issue, caused when you donot have a SSL certificate installed on your domain-name and are attempting to check your emails using SSL.

To correct this,

(AA) Goto your email client Outlook and navigate to Email account settings >> More Settings >> Advanced.
Here please UnCheck "This server requires a encrypted connection (SSL)"

or

(BB) Login into your Control Panel and locate the server's hostname. Enter the server's hostname as the POP, IMAP or SMTP server in your email client's Email account settings. 

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