Unable to connect to Database
Posted by Andy Williams, Last modified by on 19 August 2006 09:15 AM
Question:
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I installed Joomla via HELM application pack. The install went fine. When I went to the installed url. I get error "Unable to connect to Database".

Answer:
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Certain PHP/MySQL applications installed via HELM's application pack have this issue,

The application pack creates a MSSQL database instead of an MySQL database, during install. When the setup/install script is run, it is unable to connect to database as it is looking for a MySQL database.

Affected applications: CubeCart, Joomla, Mambo, osCommerse, PhpAdsNew, Simple Machines Forum, WordPress

Solution: Login to HELM. Goto the domain's "Database Manager" and delete the MSSQL database created there by HELM. The create a MySQL database of the same name and same user & password.

Now, goto your applications install URL and complete the setup process.

Should your issue not be resolved by above, please raise a support ticket to assist you.

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