Knowledgebase: Billing & Renewal
Account Cancellation Steps - Cancel hosting
Posted by Andy Williams, Last modified by Bill Williams on 07 June 2014 10:31 AM

How to Cancel my hosting account:

Please follow these steps for authentication and cancellation of your account, as per our TOS;

Step 1: Please backup / download all data, emails and databases on your account, to your Hard Disk.

Step 2: Please login to and pay any outstanding invoices in your account.

Step 3: Now goto My Services > Management Tools > Cancel Account and complete the process. We shall process your request with 24hours.

Please note, on sending request your files will be deleted from server, without further notice.

If possible let us know why you are canceling. This will help you understand your issues and take action. 

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